Privacy Policy

All of this information is used by The Promotions Factory for aggregated statistical analyses or systems administration purposes only. Uses include for statistical purposes to find out how the site is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times.

We may use this information to evaluate and improve our web site performance.. No attempt will be made to identify users or their browsing activities, except where required by or under law.

We may collect personal information from you including your name, address, telephone number, email address, and payment details when you knowingly provide it to us. For example, this will occur when you complete an online order form on this website to purchase branded merchandise, or when you complete a survey, or make a request/inquiry.

You consent to the use and disclosure of your personal information in circumstances that are:

1. set out in this privacy policy;
2. clearly explained to you at the time the information is collected; or
3. permitted under relevant privacy legislation.

In particular, we may use your personal information for reasonable business purposes in that we may database, store and process your personal information, to provide your with any service your have requested, for billing purposes, or to enable us to develop and customer services to better meet your needs and preferences.
Please note that the collection of your personal information is fundamental if you are making an on-line purchase as we may need to contact you on issues relating directly to your order. We may also use the personal information that you give to us to:

1. improve our products or services,
2. now and again send you offers or information on products or services that we consider will be of interest to you,
3. statistical purposes (e.g general website usage statistics, including site visitor tracking)

For any of the above purposes we may contact you by electronic or other means.

We will not sell, rent, or lease your personal information to others, but it may be disclosed to other third parties:

1. to meet the purpose for which it was submitted; or
2. if we are required or authorised by law to disclose the information; or
3. if we have your consent to share the information.

We may also disclose your information to selected third parties who are employed to perform functions on our behalf. For example, this may include organisations such as delivery and freight companies, warehouse, fulfillment contractors, and financial institutions, who require such information to fulfill orders, deliver products, process credit card payments. These selected third parties will have access to your personal information to the extent needed to perform the functions required to them, but may not use if for other purposes.

The internet has dramatically changed the way we do business. It allows The Promotions Factory to provide our products and services to you from the convenience of your own home or office.
We understand that you may be concerned about the confidentiality and security of the personal information we collect from you online.
Accordingly, we have systems in place to ensure our online dealings with you are as secure and confidential as your dealings with us in person, or on the telephone.
In those instances where we secure your personal information in transit to us and upon receipt, we use the industry standard encryption software, Secured Socket Layer (SSL) 128 bit encryption. The URL in your browser will change to "HTTPS" instead of "HTTP" when this security feature is invoked. Your browser may also display a lock symbol on its bottom task bar line to indicate this secure transmission is in place.

You can access and request correction of any personal information concerning you at any time. You may also request that we delete your personal information at any time. Any such requests should be made directly to us at the address below. We will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.

A Cookie is a piece of information that our web server may send to your machine when you visit our site. The Cookie is stored on your machine, but does not identify you or give us any information about your computer.
A Cookie helps us to recognise you when you re-visit our site and to co-ordinate your access to different pages on the site. With most Internet
Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more.

• For Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm
• For Mozilla FireFox: http://www.mozilla.org/support/firefox/options#privacy
• General information on cookies: http://www.allaboutcookies.org/cookies/

To update your details or to discuss any privacy issues, please contact us at: aoshop@tpf.com.au You can also obtain further general information about your privacy rights and privacy law from the Office of the Federal Privacy Commissioner by:

• calling their Privacy Hotline on 1300-363-992, or
• visiting their web site at www.privacy.gov.au, or
• by writing to: The Federal Privacy Commissioner GPO Box 5218 Sydney NSW 1042